A looming congressional hearing is set to put one of the nation’s largest Major Student Loan student loan companies, the Missouri Higher Education Loan Authority (MOHELA), under intense scrutiny. Senator Elizabeth Warren of Massachusetts revealed that the performance of MOHELA will take center stage during an April session of a Senate banking panel subcommittee.
Major Student Loan
This announcement follows allegations from advocates for student loan relief, accusing the company of mishandling a crucial program for public service workers. Critics also claim that MOHELA systematically avoided responding to customer service calls from borrowers who faced their student loan bills for the first time in over three years last fall.
Despite these accusations, MOHELA staunchly denies any wrongdoing or negligence, dismissing the claims as an attempt to create a false narrative. Congressional Democrats, however, remain skeptical. Senator Warren, renowned for her focus on consumer rights, rebuked the company, accusing it of exacerbating the difficulties faced by student loan borrowers during the transition back to repayment following the COVID-19 pandemic-related payment pause.
Warren has extended an invitation to Scott Giles, MOHELA’s top executive, to testify at the April 10 hearing, although his attendance remains uncertain. As of Monday, the company had not responded to requests for comment.
-
-
-
-
